Services may require a credit card to be held. Services not cancelled 24 hours in advance will result in a cancelation fee per service or voucher voided or forfeited. In the event the guest is a no-show for a scheduled appointment, the full fee of the service(s) missed will be charged. Arriving late will deprive you of precious treatment time. To avoid delaying my next guests, your service will need to end on time regardless of when you arrived. The cancellation policy allows me the time to inform standby guests of any availability thus better serving everyone. Thank you for your cooperation in this matter and consideration for fellow guests.